Shipping policy
We aim to deliver the products within 4-6 days using multiple courier partners.
All orders are processed within 24-48 hours after confirmations.
Shipping timelines may vary slightly during high-demand periods, holidays, or unforeseen logistics delays.
Once your order is shipped, tracking details will be shared via SMS or email.
If you have any questions regarding your shipment, feel free to contact our support team, we’re always happy to help.
Support@getfeelit.in
CANCELLATION POLICY:
To cancel an order, email us at support@getfeelit.in within 30 minutes of placing your order.
Cancellation requests received after this window will not be accepted. We do not process cancellation requests received through any other channel (calls, DMs, other emails, etc.) — email to the above address is the only valid method.
We hope that your order never needs to be cancelled or returned. However, if you do need to cancel or return an order, we are here to help. We have outlined our cancellation and return policy below to help you through the process :-
Cancellations of orders shall only be accepted if communicated via email and must be made prior to the order status being updated to "Ready to Ship" or within one 30 minutes of the order placement, whichever occurs earlier.
In case of any cancellation from the seller due to unexpected circumstances, a full refund will be initiated for prepaid & partial orders.
Notwithstanding the foregoing, any and all products purchased during promotional sales, discount periods, or similar events shall be expressly excluded from eligibility for cancellation, return, or refund under any circumstances.
How will I receive the refund for my cancelled order?
For prepaid orders, money will be returned to the bank account/credit/debit card or where the payment was made within 7 business working days. We will be able to credit to the original method of payment, we cannot refund to another alternative card.
Please Note: Orders can only be cancelled before order status being updated to "Ready to Ship"
The following terms apply to cancellations of orders in specific circumstances, subject to the Company’s sole discretion in addressing exceptional or critical situations:
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Cash on Delivery (COD) Orders: In the event a COD order is canceled after its status has been updated to "Ready to Pickup," the partial payment of Rs.199 made at checkout shall not be refunded.
- Prepaid Orders: For prepaid orders a standard shipping & packing fee of Rs.199 shall be deducted from the refund amount.